Benefits of our Dedicated Support Team
- White Label Support All support is branded under your company name and brand identity
- 100% Resolutions Any technical issue is resolved by your dedicated team, guaranteed
- Scalable Scale up or down man power in your team as and when a requirement arises
- Knowledgeable Staff Wide exposure with multi-domain knowledge for quick resolutions
- Matured Process All our internal process are based on ITIL and CMMi Level 3 appraised
- Periodic Reviews Reviews are initiated by us with the team and you for best results
Build your own dedicated support team to reduce costs and complexities
A Dedicated Support Team
ertified technical experts that’s built around your business
Depending on your IT support needs, the team of MUSHAAF IT professionals can be fully dedicated or semi-dedicated, ready to help you or your end-users with tech-related issues. Our dedicated customer support services are available via email, IM and phone, with direct access to a range of industry certified and professionally qualified support engineers with extensive technical knowledge. All our dedicated and semi-dedicated support staff are well trained Microsoft Certified Systems Engineers (MCSE), Red Hat Certified Engineers (RHCE), Cisco Certified Network Engineers (CCNA), etc. with a minimum of 3 to 4 years of experience.
DEDICATED FEATURES !!!
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Build your Own Team
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Dedicated Account Manager
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Flexible Hours
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Full Protection
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Pre-sales Support
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Unlimited Support