Live Remote Helpdesk

Maximize Productivity with our Remote Technical Support

We are working closely with MSPs to build their Remote Helpdesk and NOC Team. Our team provides ongoing monitoring, management, support and planning of your IT systems, as well as support for your team using those systems. We manage all your critical network components – workstations, servers, storage devices, firewalls, routers, switches and more. We provide plans for SOHO, small and medium business.

• IT Support Services
• Set-up and maintain servers, workstations, network devices
• Disaster recovery and Data Backups
• Network Security Services
• Network and System Administration
• Server Management Services
• End User Support
• Wi-Fi and access point connectivity
• Anti-virus and Spam protection
• Computer Networking planning
• Network Support
• Instant Technical Support
• Printer Support Services
• Remote Support
• Pro-active Monitoring
• Diagnose & Repair
• Desktop & User Care

24 / 7 Emergency Support

Extra Protection that Covers Your Business After Hours

IT problems often don’t stop at 5 PM. If you have an IT emergency, Mushaaf IT can provide support promptly. From a major server crash to an urgent user request, clients have access to our 24 /7 emergency support services. Outside of regular Helpdesk hours, clients can engage with Mushaaf IT to provide this extended service at times where:

• You are working late and need support
• A network or internet connection goes down
• There is is a security issue
• And more…